Privacy Policy

1. Introduction

This Privacy Policy explains how Car Circle ("we", "us", "our") collects, uses, stores, and protects your personal data when you use our website, mobile app, and related services in the United Arab Emirates. By using Car Circle, you agree to the practices described here.

2. Information We Collect

We collect the following types of information:

• Account information — your name, email address, and phone number when you sign up or sign in.
• Enquiry information — details you provide when you contact a Vendor, save a vehicle, or use our tools.
• Location — your selected emirate, and (only with your permission) your device location to suggest cars and showrooms near you.
• Usage data — pages and listings you view, searches you run, and device/browser information, used to improve the platform.

3. How We Use Your Information

• To create and manage your account and keep you signed in.
• To connect you with Vendors when you submit an enquiry.
• To personalise listings, prices, and offers by your selected emirate.
• To power features such as AI search, the car advisor, comparisons, and the finance planner.
• To improve our services, fix problems, and keep the platform secure.

4. Sharing Your Information

When you submit an enquiry, your name and (optionally) your phone number are shared with the relevant Vendor solely to facilitate that enquiry. We do not sell or rent your personal data to third parties for marketing purposes.

We use trusted service providers — for example, hosting, database, authentication, and AI providers — strictly to operate the platform. These providers process data on our behalf under appropriate safeguards.

5. Location Data

Location access is optional. If you grant permission, we use your approximate location only to detect your emirate and show nearby cars and showrooms. You can change or remove your emirate manually at any time, and you can revoke location permission in your device settings.

6. Cookies & Similar Technologies

We use cookies and local storage to keep you signed in, remember your emirate and preferences, and understand how the platform is used. You can control cookies through your browser settings, though some features may not work without them.

7. Data Retention

We keep your personal data only as long as needed to provide our services and meet legal obligations. You may request deletion of your account and associated personal data at any time (see Contact below).

8. Your Rights

Subject to applicable UAE data protection law, you have the right to access, correct, or delete your personal data, and to withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

9. Data Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Car Circle is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform after an update constitutes acceptance of the revised policy. We recommend reviewing this page periodically.

12. Contact

For questions about this Privacy Policy or your personal data, contact us at hello@carcircle.ae.